Price for yearly renewal isn't correct. should be $48.00 USD.

Price for yearly renewal isn't correct. should be $48.00 USD.

Clark SClark S Posts: 27Questions: 8Answers: 0

I'm having an active subscription atm and wanting to renew the service but not seeing an option of $48/year ?

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Answers

  • allanallan Posts: 61,038Questions: 1Answers: 9,953 Site admin

    Hi,

    I don't actually see a subscription for your account. I can see the invoice for the original subscription, but not a subscription (it would show up on your account page if it was there). Did you cancel the subscription?

    Allan

  • Clark SClark S Posts: 27Questions: 8Answers: 0

    hi Allan, jeez, i might have done that by mistake, possible to reinstate the subscription? thnx

  • allanallan Posts: 61,038Questions: 1Answers: 9,953 Site admin
    Answer ✓

    No worries. What I've done is to set up the subscription again so it will now show up on your account information page and you'll be able to click the "Change payment method" link there to enter new payment details. It looks like you originally paid in Euros, so I've set it up for that again. If you'd prefer USD. just let me know (before you add a new payment card :) ).

    Allan

  • Clark SClark S Posts: 27Questions: 8Answers: 0

    hi Allan,

    many thanks, Euro is fine to me. :)

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